Having deployed RFID in all of its stores, fashion retailer Moods of Norway is now able to fulfill 25 percent of its online orders directly from its brick and mortar locations. By revenue, Moods of Norway is fulfilling orders for men’s suits, tops, knits, shirts/blouses, and pants.
Hans Petter Hübert, retail director for Moods of Norway, expects that up to 35 percent of online orders will be filled from stores as the holidays approach. So far Moods of Norway is only shipping from stores, although it plans to enable in-store pickup early next year.
The fast-growing Scandinavian fashion chain improved in-store stock accuracy to more than 98 percent during a four-week trial last year, which was quickly pushed out to an additional 14 stores.
The in-store fulfillment is made possible by the optimized merchandise availability and high inventory accuracy in the stores achieved with Nedap’s !D Cloud solution.
In the Moods of Norway stores, employees take inventory weekly with the !D Hand 2, Nedap’s 2nd generation RFID handheld reader. All collected RFID reads are sent to the retailer’s secured cloud via Wifi. !D Cloud then instantly translates the RFID reads into stock information and generates a list highlighting the differences between the data from the ERP system and the RFID cycle count. The application can also give an overview of all items that are available in the stockroom, but not on the shelf.
“With Nedap’s !D Cloud solution, we have over 98 percent stock accuracy in our stores and can finally trust the numbers,” says Hübert. “Now we know where each item is, what is still available and what is not. This insight enables us to fulfill a growing part of our online orders directly from the stores, which was absolutely impossible without RFID.”