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White Paper: Lord & Taylor boosts shoe sales with RFID

Prior to deploying RFID technology, it wasn’t uncommon for a pair of shoes to be missing from the sales floor at Lord & Taylor for six days. Now that Lord & Taylor has deployed RFID, any shoes that are missing are located within hours, saving labor and increasing sales for the retailer.

RFID at Lord & Taylor

RFID has lifted shoe sales at Lord & Taylor.

The Lord & Taylor business team estimated that the company could achieve a  two percent annual increase in shoe sales if all of its stores could improve the frequency of display inventory counts, enabling customers to see all the shoe styles available for purchase in each store. RFID was quickly identified as a possible means to meet their goals,

“We’re not only saving tremendous amounts of time doing inventory, but we’re able to do it more often and have it be more specific so that our efforts in restocking are more focused,” says Rosemary Ryan, regional operations director, Region 1, for Lord & Taylor.

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