Retail leaders from Walmart and Macys who make up the Item Level RFID Initiative are on record that item level tagging at the retail level is now a customer-driven initiative. Despite the operational gains and enhanced revenues that retailers gain from item level RFID, the customer is the top priority.
That’s true with overseas retailer Gerry Weber as well. A trailblazer in RFID technology, the retailer is achieving inventory accuracy values of 99-plus percent. A recent article in the European trade press outlines some of the chain’s biggest successes with RFID.
Among the gains are lower shrinkage and higher transparency, more sales, lower security costs and faster goods in.
Click here to view RFID 24-7’s previous coverage of the Item Level RFID initiative.
From the article:
Lower shrinkage, higher transparency: All items wholesaled to other retailers—accounting for 80 percent of Gerry Weber’s business—are RFID-scanned after being boxed. This 100 percent accurate reconciliation of what’s in the box with what’s on the manifest has reduced discrepancies in customer orders to zero, as it provides ironclad proof of contents. The process of redistributing merchandise between stores is also greatly accelerated. On the other end of the supply chain, total capture of delivery information has resulted in very low shrinkage, thanks to high inventory transparency and reconciliation.
Faster goods in: When goods come into the store, most retailers do manual checks and scan individual barcodes into the store’s inventory management system. This can take hours or days. With RFID, you can scan each box with a handset, unpack it and get the inventory out on the floor. Returns processes will also be greatly accelerated.