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RFID drives patient experience at Disney Family Cancer Center

The highly anticipated opening of the new Roy and Patricia Disney Family Cancer Center occurred this month, and the high-tech hospital — and the RFID technology that powers the patient experience — is getting rave reviews.

RFID 24-7 initially reported on the hospital’s plans for using RFID technology in September.

Hospital executives deployed a comprehensive, integrated RFID solution that relies on ThingMagic’s Astra UHF RFID readers to relay information from low profile passive RFID tags on patient’s ID badges to centralized applications that retrieve patient information in order to enhance the patient experience. This information includes patient preferences to activate custom hospital room settings – music, lighting, temperature – and location data that are sent to staff phone displays, allowing clinicians to greet or locate patients quickly.

“I walked through these doors and I swear it was like angels singing. I’m not a really spiritual person, but this is so beautiful the way it puts you at ease by diverting your mind from your treatment and using nature to help you relax,” said Julie Stevens, Disney Family Cancer Center’s first patient. “When I was treated at the hospital, I would ignore the scary room. I would close my eyes and put my mind in another place. I don’t have to do that here. They take me to that place.”

ThingMagic Astra readers are deployed as part of an innovative solution composed of complementary RFID products including the Reva Tag Acquisition Processor (TAP) from Reva Systems. RFID tag data acquired by the ThingMagic readers are sent to the TAP to determine “location,” and then delivered upstream to a visibility application for viewing by the clinical staff. Data from these RFID subsystems are also provided to the security and environmental control systems of the hospital. This integrated solution provides a platform for expansion as the Disney Family Cancer Center explores future plans to use RFID to further enhance patient experiences and maximize the hospital’s operational efficiencies.

“Passive RFID technology has been proven to lower costs and improve efficiencies in a hospital setting, but the work done at the Roy and Patricia Disney Family Cancer Center shows it can impact something even more important – patient well-being,” said Yael Maguire, co-founder and CTO of ThingMagic. “As new health facilities open around the world, the Disney Family Cancer Center will be a model to follow for its dedication to patients through the most innovative uses of RFID technology.”

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